If for any reason you are not satisfied with your purchase, you can receive a full refund of the purchase price (minus shipping and handling) within 60 days of purchase.  If you wish to do so, please call Customer Service.  Please have your order number available.

If the order you received is damaged, incomplete, or incorrect, please contact Customer Service and for quicker service, have your order number available.

Farmer Brothers Customer Service
Toll free at at 1-800-735-2878
Hours are Mon-Fri, excluding legal holidays, from 7:30a – 5:00p Central Time
Email at shop@farmerbros.com